Terms and conditions of sale
CUSTOMER SERVICE
A sales team and after sales service available:
Opening Hours
Monday-Friday : 8.30 a.m. - 5 p.m.
By phone
+32 (0)2 390 09 09
By email
info@bsd.be
At the Showroom
Av. Zénobe Gramme, 16
1480 Saintes, Belgium
Annual closure
The last 3 weeks of July.
ORDER QUICKLY
AND EASILY
On the internet, via our website
www.bsd.be
You will be able to
- access our catalogues and view all the articles ;
- order online ;
- send your orders to orders@bsd.be and ask your questions via info@bsd.be.
No cancellations can be accepted.
An administration fee of 10€ will be charged for orders under 150€. The orders which remain uncollected will be sent at the customer’s expense 30 days after the agreed pick-up date.
Showroom :
Visit our 3000 m² showroom and receive a discount of :
- 10% * on articles in stock from 150€ order;
*-8% discount on payement by credit card or foreign card
- 5% * on personalised articles
**-3% discount on payement by credit card or foreign card
PRICES & PAYMENT METHODS
Immediate payment by:
- Bank transfer;
- Bancontact;
- Direct debit;
- VISA;
- Mastercard;
- Maestro.
Our prices are exclusive of VAT. Prices are subject to change during the year. The current price is that stated on BSD’s order confirmation.
Invoice date + 30 days if covered by our COFACE credit insurance. Otherwise, payment must be made before dispatch.
SAMPLES
Samples are invoiced at the
catalogue price, shipping costs are charged to the customer.
BESPOKE PRODUCTS
50% advance payment when the order is placed.
There may be an excess or short delivery of up to 10% of the ordered quantity. The invoices will be established on the basis of the quantities actually delivered.
REGULATIONS
BSD strictly complies with Belgian and European Union regulations related to products suitable for food contact.
BSD meets the food safety standards established by the Regulation 1935/2004 on materials and articles intended to come into contact with foodstuffs.
Moreover, BSD pays particular attention to the labelling of materials and articles intended to come into contact with foodstuffs, ensuring that they are marked with the mandatory particulars such as suitability for contact with foodstuffs and special instructions for safe and proper use. |