Terms and conditions of sale

                                                        CUSTOMER SERVICE                                     

                                                        A sales team and after sales service available:

                                                        Opening Hours
                                                        Summer: from March to August
                                                        Monday-Friday : 8.30-17.00

                                                        Winter: from September to February
                                                        Monday-Thursday: 8.30-18.00

                                                        Friday: 08.30-17.00

                                                        By phone
                                                        +32 (0)2 390 09 09

                                                        By email

                                                        At the Showroom
                                                        Av. Zénobe Gramme, 16

                                                        1480 Saintes, Belgium

                                                        Annual closure
                                                        The last 3 weeks of July.

                                                        ORDER QUICKLY                                             

                                                        AND EASILY

                                                        Sur internet, via notre site

                                                        You will be able to

                                                        access our catalogues and view all the articles ;

                                                        - order online ;

                                                        send your orders to orders@bsd.be and ask your questions via info@bsd.be.

                                                        No cancellations can be accepted.

                                                        An administration fee of 10€ will be charged for orders under 150€. The orders which remain uncollected will be sent at the customer’s expense 30 days after the agreed pick-up date.

                                                        Showroom :

                                                        Visit our 3000 m² showroom and receive a discount of :

                                                        - 10%  * on articles in stock from 150€ order;
                                                        *-8% discount on payement by credit card or foreign card

                                                        - 5% * on personalised articles

                                                          **-3% discount on payement by credit card or foreign card

                                                        PRICES & PAYMENT METHODS         

                                                        Immediate payment by:

                                                        - Bank transfer;

                                                        - Bancontact;

                                                        - Direct debit;

                                                        - VISA;

                                                        - Mastercard;

                                                        - Maestro.

                                                        Our prices are exclusive of VAT. Prices are subject to change during the year. The current price is that stated on BSD’s order confirmation.

                                                        Invoice date + 30 days if covered by our COFACE credit insurance. Otherwise, payment must be made before dispatch.


                                                        Samples are invoiced at the catalogue price, shipping costs are charged to the customer.


                                                        BESPOKE PRODUCTS                             

                                                        50% advance payment when the order is placed.

                                                        There may be an excess or short delivery of up to 10% of the ordered quantity. The invoices will be established on the basis of the quantities actually delivered.